You’re welcome to return any of our products and sets that are eligible for a return.
The actual refund amount is subject to applied discounts, taxes, shipping costs, and product credit.
Once your return is received, please allow up to 10 business days for the refund to be processed. You will receive a refund confirmation email once your return has been completed.
Your bank may take up to several additional business days to post the refund to your account.
Items marked as "Sale" are not eligible for returns.
If you receive a product that is damaged in transit or not exactly what you ordered (including Sale and non-refundable products), we will replace the product, provided you contact RM Soap Market within 7 days of receipt by email: [email protected].
Be sure to include your order number in your email.
